Refund policy

AL-BARAKA FOOD  is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://thealbarakafood.com. Please read this policy carefully. If you do not agree with the terms, please do not access the site.

Refund Policy

Effective Date: [June-20th-2025]
Website: https://thealbarakafood.com

At AL-BARAKA FOOD, we strive to ensure that every customer is satisfied with their purchase. Please review our refund policy below.

1. No Refunds on Perishable Goods

Due to the nature of our products, we do not accept returns or offer refunds on perishable food items, except in the case of:

  • Items damaged during shipping

  • Incorrect or missing items received

  • Spoiled or defective products upon arrival

2. Damaged or Incorrect Orders

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery with the following:

  • A brief description of the issue

  • A photo of the item(s) and packaging

  • Your order number

📧 Email: indo-pak@thealbarakafood.com

We will review your request and, if eligible, offer a refund, store credit, or reshipment of the correct item(s).

3. Non-Returnable Items

We do not accept returns or exchanges for:

  • Opened or used food items

  • Items not in their original packaging

  • Orders reported after 48 hours of delivery

  • Gift cards or promotional products

4. Cancellations

Orders may only be canceled before they are processed or shipped. Once an order has been packaged or dispatched, it cannot be canceled or refunded.

To request a cancellation, please contact us immediately at:
📧 indo-pak@thealbarakafood.com

5. Refund Method

If a refund is approved, it will be issued to your original method of payment. Please allow 5–10 business days for the refund to appear on your account, depending on your bank or credit card provider.

 

 

 

Shipping Policy

Thank you for shopping at AL-BARAKA FOOD. Below is our policy regarding shipping, delivery timelines, rates, and other important information.

1. Processing Times

We aim to process all orders within 3-5 business days of receiving payment. Orders placed on weekends or holidays will be processed the next business day.

In rare cases (e.g., during promotions or peak seasons), order processing may take slightly longer.

2. Shipping Methods & Carriers

We offer shipping across the United States via trusted carriers including:

  • USPS (United States Postal Service)

  • UPS (United Parcel Service)

  • FedEx

Shipping options and costs will be calculated and displayed at checkout based on your delivery address and chosen shipping method.

3. Estimated Delivery Times

Typical delivery timeframes are:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

  • Overnight Shipping: 1 business day (if available)

Note: Delivery times may vary due to factors beyond our control such as weather, carrier delays, or high shipping volumes.

4. Shipping Rates

Shipping rates are calculated based on:

  • Package weight and dimensions

  • Delivery location

  • Selected shipping speed

Shipping costs are shown before completing your purchase.

5. Shipping Restrictions

  • We currently ship within the United States only.

  • We do not ship to P.O. Boxes or APO/FPO addresses at this time.

  • Due to the perishable nature of some products, certain items may require expedited shipping. If applicable, this will be clearly stated on the product page.

6. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with tracking information. You can track your shipment using the carrier’s website.

7. Order Issues or Delays

If your order is delayed, missing, or arrives damaged, please contact us within 48 hours of delivery. Include your order number and a photo if applicable.

📧 Email: indo-pak@thealbarakafood.com

We will work with the shipping carrier to resolve the issue as quickly as possible.

8. Incorrect Address Disclaimer

Please ensure all shipping details are accurate at checkout. AL-BARAKA FOOD is not responsible for orders delayed or undelivered due to incorrect or incomplete shipping addresses provided by the customer.

9. Contact Us

If you have questions about shipping or need help with your order, contact us at:

📧 indo-pak@thealbarakafood.com
🌐 https://thealbarakafood.com